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Carolyn Gillan Counselling & Hypnotherapy
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Cookie Policy

Last updated: 19 August 2026

How this website uses cookies and similar technologies

This Cookie Policy explains how I, Carolyn Gillan, use cookies and similar technologies on carolyngillan.com.

Throughout this policy, references to “cookies” also include browser local storage, session storage and similar technologies that store information on, or access information from, your device.

It should be read alongside my Website Privacy Notice, which explains more generally how I collect, use and protect personal information.

What are cookies and similar technologies?

Cookies are small text files placed on your computer, phone or other device when you visit a website. They can help a website work securely, remember your preferences and understand how the website is used.

This website may also use browser local storage or session storage. These perform similar functions to cookies by storing or accessing information on your device. In this policy, references to “cookies” include these similar technologies where appropriate.

Some cookies are deleted when you close your browser. Others remain for a specified period or until you delete them.

How I use cookies

I use:

  • Essential cookies, which are necessary for website security, cookie-consent preferences and requested functions such as website forms. These do not require your consent.
  • Analytics cookies, which help me understand how visitors use my website. These are only used if you consent.
  • Performance technologies, which provide information about how visitors arrive at and move around the website, including landing pages, referral sources, page visits and session history. These are only used if you consent.

I do not use advertising or targeting cookies, and I do not use cookies to show you personalised advertising.

Social-media icons on this website are ordinary links. They are not embedded social-media tracking tools and do not allow the relevant social-media provider to place tracking technologies through my website merely because the icons are displayed.

Essential cookies

Essential cookies are set automatically because they are needed for security, to remember your cookie choices or to provide a website function you have requested.

Essential cookies and storage technologies used on this website
Cookie or storage key Provider Purpose Duration
__cf_bm Cloudflare Distinguishes legitimate visitors from automated traffic and helps protect the website and its supporting services from malicious activity. Separate versions may be set for .carolyngillan.com, .leadconnectorhq.com, .images.leadconnectorhq.com and .filesafe.space. Short-lived; normally expires after approximately 30 minutes of inactivity
cookie-config Pykthos/LeadConnector Remembers whether you have accepted or declined cookies. 14 days
cookie-categories Pykthos/LeadConnector Records the cookie categories you selected. 14 days
msgsndr_id LeadConnector Identifies a website visitor and supports contact-related activity when forms or funnels are used. 1 year

Essential cookies are not used by me for advertising.

Analytics cookies

Google Analytics cookies are only set if you accept Analytics cookies or select “Accept all”.

Google Analytics cookies used on this website
Cookie Provider Purpose Duration
_ga Google Analytics Distinguishes one website visitor from another and helps produce information about website use. Up to 2 years
_ga_L2RXQ3E2V3 Google Analytics Maintains information about a visitor’s website session. Up to 2 years

Google Analytics may collect information such as:

  • pages visited and the time spent on them;
  • interactions with the website;
  • the website or search engine that referred you;
  • device, browser and operating-system information;
  • approximate geographical area; and
  • online identifiers such as cookie identifiers and IP-related information.

I use this information to understand how the website is used and to improve its content and performance. I do not use Google Analytics to identify you personally, make decisions about you or provide targeted advertising.

My Google Analytics account is set to retain user-level and event-level data for 14 months. This is separate from the lifespan of the cookies themselves. Google’s retention setting does not necessarily remove information contained in its standard aggregated reports.

You can read more in Google’s Privacy Policy and its information about Google’s use of cookies.

Performance technologies

These LeadConnector technologies are only enabled for performance purposes if you select Performance cookies or choose “Accept all”.

Performance storage technologies used on this website
Cookie or storage key Purpose Duration
v2_history_.* Records page visits and time spent on pages to help analyse visitor journeys. Persistent – remains until browser storage is cleared
v2_session_history_.* Maintains session history for website activity analysis. Persistent – remains until browser storage is cleared
v2_user_session_event_.* Stores session-event identifiers used to measure website activity. 7 days
v3_first_session_event_.* Records information about a visitor’s initial session, such as the landing page and referral source. 30 minutes

The .* indicates that the actual storage-key name may contain a variable identifier associated with the website, location or session.

I use the resulting information to understand website journeys, evaluate how visitors reach the site and improve its content and operation. I do not use it for advertising.

More information about LeadConnector’s cookies and storage technologies is available in its Cookie Policy Details.

Choosing which cookies to allow

When you first visit the website, the cookie banner allows you to:

  • Accept all cookies;
  • Accept essential cookies only; or
  • Customise your choices.

Analytics and Performance cookies will not be used unless you choose to enable them.

Not accepting optional cookies will not prevent you from viewing the website or using its essential functions.

Changing or withdrawing your choice

You can change or withdraw your consent at any time by opening the Cookie Settings control on the website and updating your choices.

Withdrawing consent will stop the future use of the optional cookies and technologies concerned. You can also use your browser settings to view, block or delete cookies and other stored website data. The method varies between browsers and devices.

Blocking or deleting essential cookies may affect some website functions and may cause the cookie banner to appear again.

You can also install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from being used across websites that support the add-on.

Third-party services

The website is provided using Pykthos and LeadConnector/HighLevel technology. Cloudflare provides website and service security, and Google provides analytics where consent has been given.

These providers may process information outside the UK. Further information about these providers, their roles, international data transfers and the safeguards used for restricted transfers is provided in my Website Privacy Notice.

If you follow a social-media link, you leave my website and the destination website will apply its own privacy and cookie policies.

Changes to this policy

I may update this Cookie Policy if the website, the cookies I use or the relevant legal requirements change. The date at the top of this page shows when it was last updated.

Contact me

If you have any questions about this Cookie Policy or how information collected through the website is used, please contact:

Carolyn Gillan
Email: [email protected]
Carolyn Gillan Counselling & Hypnotherapy

Specialist counselling and hypnotherapy for OCD, intrusive thoughts and anxiety.

  • In person in Plymouth
  • Online across the UK

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