Last updated: 19 August 2026
This Disclaimer explains the limits of the general information and resources made available through carolyngillan.com (the “Website”). Please read it alongside my Terms of Website Use.
This Disclaimer applies to general content and standalone resources made available through or in connection with the Website. This may include blog articles, marketing emails, videos, downloads, worksheets, hypnosis or relaxation audio, social-media content and information about OCD, anxiety and the LIBERATE Approach.
Separate terms or agreements apply to purchased and free digital resources, therapy services and supervision services. If I provide material to you as part of an agreed professional service, the relevant therapy or supervision agreement will apply. If there is any conflict between this Disclaimer and the applicable Terms & Conditions, therapy agreement or supervision agreement, the relevant terms or agreement will take priority in relation to that resource or professional service.
I am a qualified counsellor and hypnotherapist, but general content on the Website is not prepared for your individual circumstances. It does not amount to a personal assessment, diagnosis, treatment plan or individual therapeutic, medical or mental-health advice.
The information and resources are intended to support learning, reflection and general wellbeing. They are not a substitute for advice, assessment or treatment from a doctor, therapist or other appropriately qualified professional who understands your circumstances.
Do not delay seeking professional advice, disregard advice you have received or stop prescribed treatment because of something you have read, watched or listened to through the Website. If you have questions about a medical or mental-health concern, contact an appropriate healthcare or mental-health professional.
Browsing the Website, contacting me, joining my mailing list, following my social-media content or accessing a resource does not by itself create a therapist–client, supervisor–supervisee or other professional relationship.
A professional relationship begins only when we have expressly agreed to work together and the relevant agreement has been accepted. Information I provide within that relationship will be considered in the context of our work together and the applicable agreement.
The Website, its contact forms, my email and my social-media accounts are not crisis services and are not monitored continuously.
Unless an audio recording is provided as part of an agreed therapy service, hypnosis and relaxation audio made available through the Website is intended for general wellbeing, relaxation or educational purposes. It is not individual treatment and may not be suitable for everyone.
When listening to hypnosis or relaxation audio:
Please also follow any additional instructions or safety information supplied with a particular recording.
Testimonials, case examples and descriptions of other people’s experiences illustrate individual experiences only. Where information relates to a client or supervisee, appropriate consent is obtained before it is published, and identifying details are removed or changed unless the person has expressly agreed to be identified. I also take account of my professional confidentiality obligations and the relevant privacy notice. Testimonials and examples do not predict or guarantee what another person will experience.
Therapy, supervision, learning and personal change are individual processes. Outcomes may be affected by many factors, including a person’s circumstances, needs and engagement. I therefore do not guarantee any particular outcome from general content, a resource or a professional service.
This does not affect your legal rights where you purchase a service or digital resource. Further information about purchases is provided in my Terms & Conditions.
Please use reasonable judgement when deciding whether general content or a standalone resource is suitable for you. Consider your own circumstances and obtain personalised professional advice where it would be appropriate to do so.
If content or an exercise causes significant or continuing distress, stop using it and seek appropriate support. Your responsibility to use reasonable judgement is separate from my responsibility to exercise reasonable care and skill and, where consumer law applies, to supply services or digital content that meet the standard required by law. It does not mean that you assume responsibility for anything caused by my failure to meet those obligations.
I take reasonable care when preparing general information and resources. However, information may become incomplete or out of date, and I cannot confirm that it will be suitable for every person or situation.
I am responsible for loss or damage that is a foreseeable result of my failure to exercise reasonable care and skill or my breach of an applicable legal duty. I am not responsible for loss or damage that is not foreseeable, is not caused by my actions or omissions, or results from circumstances outside my reasonable control.
Nothing in this Disclaimer excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and your statutory consumer rights.
If you have a question about this Disclaimer or general content on the Website, please email [email protected].